Refund Policy
Last updated: April 2026
Refund Policy
1. Digital Service
This product is a digital analysis service. Your report is generated based on the data you upload and is delivered shortly after submission.
2. No Refunds After Delivery
Once your analysis has been successfully generated and delivered, the service is considered fully performed and no refunds will be issued.
3. Waiver of Cancellation Rights
By purchasing this service and submitting your data, you:
- Request immediate processing of your analysis
- Acknowledge that the service begins straight away
- Agree to waive your 14-day right to cancel under UK consumer law
4. Exceptions
Refunds may be issued in the following circumstances:
- A technical error prevents your report from being generated
- Your data cannot be processed due to a system failure
- You were charged more than once for the same service
5. Contact
If you believe you are eligible for a refund, please contact:
hello@fulmar.io
We aim to respond within 2 business days.